Heating and air conditioning

Author

Trane rooftop

Geoman1

2005-10-27, 4:21 am

Replaced two 15 ton YCD condenser coils with two compressors in each
separate unit. Now I'm fighting with Trane Warranty about the costs.

Anybody have problems with them concerning the time they allow for a
condenser coil change out? Their telling me 4 hours each !!! Heck, it took
an hour to just uncrate the condensers and crane them unto the roof!
Removing the top fan covers takes two guys. Then you must recover the 18
pounds of gas from two compressor systems, remove the coil, lift the new
coil in place, replacement of two driers, remove and replace the two
compressor discharges and two liquid lines per unit, evac below 300
microns, charge the unit, clean the roof off and put back 1 ton of equipment
off the roof back into the truck, Then to do it RIGHT we perform all tests
and take the coils to the scrap yard. Heck, maybe two hours is plenty of
time!!! I guess I should be thankful some idiot who never got dirty in their
life and sits behind a phone knows what it takes to do a repair! I guess I
should be thankful Trane doesn't sue me for ripping them off!!!

Fish, you do a lot of Trane work, maybe you have some info or experience
with Trane warranty about this topic?

Thanks everyone,

Rich

TURTLE

2005-10-27, 4:21 am

"Geoman1" <Geo1> wrote in message
news:UfWdnbWpqeHH6_3enZ2dnUVZ_s6dnZ2d@adelphia.com...
> Replaced two 15 ton YCD condenser coils with two compressors in each separate
> unit. Now I'm fighting with Trane Warranty about the costs.
>
> Anybody have problems with them concerning the time they allow for a condenser
> coil change out? Their telling me 4 hours each !!! Heck, it took an hour to
> just uncrate the condensers and crane them unto the roof! Removing the top fan
> covers takes two guys. Then you must recover the 18 pounds of gas from two
> compressor systems, remove the coil, lift the new coil in place, replacement
> of two driers, remove and replace the two compressor discharges and two
> liquid lines per unit, evac below 300 microns, charge the unit, clean the roof
> off and put back 1 ton of equipment off the roof back into the truck, Then to
> do it RIGHT we perform all tests and take the coils to the scrap yard. Heck,
> maybe two hours is plenty of time!!! I guess I should be thankful some idiot
> who never got dirty in their life and sits behind a phone knows what it takes
> to do a repair! I guess I should be thankful Trane doesn't sue me for ripping
> them off!!!
>
> Fish, you do a lot of Trane work, maybe you have some info or experience with
> Trane warranty about this topic?
>
> Thanks everyone,
>
> Rich
>

this is Turtle.

In this part of the country of Louisiana Trane has their own service company
that does warranty work or installation and it is owned by Trane theirself. Your
cutting trane out of the warranty work money by doing it yourself and not
letting them do it. Down here if it is warranty work on a trane, they just get
trane to do it and not have a fight. If out of warranty we do it and leave trane
out of it.

TURTLE

Stormin Mormon

2005-10-27, 10:21 am

Sounds like Turtle has it figured. Can you go watch the Trane guys, adn see
how long they take?

Second thought -- hook up the recovery pump before you unpack the equipment.

--

Christopher A. Young
Do good work.
It's longer in the short run
but shorter in the long run.
..
..

"TURTLE" <turtle4aire@bellsouth.net> wrote in message
news:61%7f.11773$wG.2154@bignews4.bellsouth.net...

"Geoman1" <Geo1> wrote in message
news:UfWdnbWpqeHH6_3enZ2dnUVZ_s6dnZ2d@adelphia.com...
> Replaced two 15 ton YCD condenser coils with two compressors in each
separate
> unit. Now I'm fighting with Trane Warranty about the costs.
>
> Anybody have problems with them concerning the time they allow for a
condenser
> coil change out? Their telling me 4 hours each !!! Heck, it took an hour
to
> just uncrate the condensers and crane them unto the roof! Removing the top
fan
> covers takes two guys. Then you must recover the 18 pounds of gas from two
> compressor systems, remove the coil, lift the new coil in place,
replacement
> of two driers, remove and replace the two compressor discharges and two
> liquid lines per unit, evac below 300 microns, charge the unit, clean the
roof
> off and put back 1 ton of equipment off the roof back into the truck, Then
to
> do it RIGHT we perform all tests and take the coils to the scrap yard.
Heck,
> maybe two hours is plenty of time!!! I guess I should be thankful some
idiot
> who never got dirty in their life and sits behind a phone knows what it
takes
> to do a repair! I guess I should be thankful Trane doesn't sue me for
ripping
> them off!!!
>
> Fish, you do a lot of Trane work, maybe you have some info or experience
with
> Trane warranty about this topic?
>
> Thanks everyone,
>
> Rich
>

this is Turtle.

In this part of the country of Louisiana Trane has their own service company
that does warranty work or installation and it is owned by Trane theirself.
Your
cutting trane out of the warranty work money by doing it yourself and not
letting them do it. Down here if it is warranty work on a trane, they just
get
trane to do it and not have a fight. If out of warranty we do it and leave
trane
out of it.

TURTLE

Geoman1

2005-10-27, 5:21 pm

"TURTLE" <turtle4aire@bellsouth.net> wrote in message
news:61%7f.11773$wG.2154@bignews4.bellsouth.net...
>
> "Geoman1" <Geo1> wrote in message
> news:UfWdnbWpqeHH6_3enZ2dnUVZ_s6dnZ2d@adelphia.com...
>
> this is Turtle.
>
> In this part of the country of Louisiana Trane has their own service
> company that does warranty work or installation and it is owned by Trane
> theirself. Your cutting trane out of the warranty work money by doing it
> yourself and not letting them do it. Down here if it is warranty work on a
> trane, they just get trane to do it and not have a fight. If out of
> warranty we do it and leave trane out of it.
>
> TURTLE

This is an extended warranty and not a factory warranty. Some chains buy the
extended warranties for the roof top units, it covers labor and material,
but to think a condenser with two 7.5 HP compressors hooked up to it should
take 4 hours is insulting to any tech!!

BTW, stormy, we had the gas pumped out before the crane arrived. Believe me
when I tell you I know how to redeem the time so its not wasted. FYI, you
can't change out a condenser and do it correctly in that amount of time.

Rich

Sherman

2005-10-27, 7:21 pm

On Thu, 27 Oct 2005 13:14:48 GMT, "Stormin Mormon"
<cayoung61-#spamblock*-@hotmail.com> wrote:

>Sounds like Turtle has it figured. Can you go watch the Trane guys, adn see
>how long they take?

And take pictures with time stamps and post the url here. <g>

>
>Second thought -- hook up the recovery pump before you unpack the equipment.

gofish@gonefishin.net

2005-10-27, 11:21 pm

On Thu, 27 Oct 2005 16:05:53 -0400, "Geoman1" <Geo1> wrote:

>
>"TURTLE" <turtle4aire@bellsouth.net> wrote in message
>news:61%7f.11773$wG.2154@bignews4.bellsouth.net...
>
>This is an extended warranty and not a factory warranty. Some chains buy the
>extended warranties for the roof top units, it covers labor and material,
>but to think a condenser with two 7.5 HP compressors hooked up to it should
>take 4 hours is insulting to any tech!!
>
>BTW, stormy, we had the gas pumped out before the crane arrived. Believe me
>when I tell you I know how to redeem the time so its not wasted. FYI, you
>can't change out a condenser and do it correctly in that amount of time.
>
>Rich
>

Rich, FWIW, I have an account where Carrier agreed to furnish new, factory
coated condenser coils on 28 Carrier pkg gas electrics, ranging in size from 3
tons to 10. Coils only, no labor or additional materials. The 7.5 & 10 tonners
had two compressors and dual ckt condensers. Initially when I put the pencil to
it, I figured we could do one a day. The first one took us 6 hrs, me & a
helper. By the 3rd or 4th one, we were doing 2 a day. Two reclaim machines, 4
reclaim bottles, 2 sets of guages, vac pumps etc. All kept in a roof top gang
box we craned up. All of the units were 5 yrs old.

So I'd say yeah, Tranes replacement time sounds about right, for a unit sitting
on the ground with great access etc. Rooftops or portal to portal, no way in
hell.

For my deal, the client agreed to pay the labor & additional materials: freon,
welding supplies, driers, nitro pressure test, etc. You should have been able
to re-coup those expenses from your customer, as I do not believe they are
covered under an extended warranty, even a factory P&L

What was the issue on the old coils and how old are the units?

Geoman1

2005-10-28, 11:21 am

<gofish@gonefishin.net> wrote in message
news:iot2m1tj61aaekfpbq6i9h50ebgofnaph3@4ax.com...
> On Thu, 27 Oct 2005 16:05:53 -0400, "Geoman1" <Geo1> wrote:
>
>
>
> Rich, FWIW, I have an account where Carrier agreed to furnish new,
> factory
> coated condenser coils on 28 Carrier pkg gas electrics, ranging in size
> from 3
> tons to 10. Coils only, no labor or additional materials. The 7.5 & 10
> tonners
> had two compressors and dual ckt condensers. Initially when I put the
> pencil to
> it, I figured we could do one a day. The first one took us 6 hrs, me & a
> helper. By the 3rd or 4th one, we were doing 2 a day. Two reclaim
> machines, 4
> reclaim bottles, 2 sets of guages, vac pumps etc. All kept in a roof top
> gang
> box we craned up. All of the units were 5 yrs old.
>
> So I'd say yeah, Tranes replacement time sounds about right, for a unit
> sitting
> on the ground with great access etc. Rooftops or portal to portal, no way
> in
> hell.
>
> For my deal, the client agreed to pay the labor & additional materials:
> freon,
> welding supplies, driers, nitro pressure test, etc. You should have been
> able
> to re-coup those expenses from your customer, as I do not believe they are
> covered under an extended warranty, even a factory P&L
>
> What was the issue on the old coils and how old are the units?

Spit coils and they started to leak, but not at the joints. They failed on
the bottom where the alum and the steel bottoms were, possible battery type
conditions?

Thanks, Fish for the reply, both are roof tops. I'm going to fight like mad
with Trane on this and get the guys at the chains office to raise some hell,
they too are under the impression that everything should be covered. Also,
two guys and two a day is 8 hours per machine, ON the ground, they only
wanted to pay 4 hours at first and after arguing they raised it to 6 !!!

People, be careful if your doing extended warranties for Trane on Commercial
equipment, the women who run it think this is a residential AC unit or
something!

Thanks again,

Rich

TURTLE

2005-10-28, 2:21 pm

"Geoman1" <Geo1> wrote in message news:luidnW8eruNOu__eRVn-rQ@adelphia.com...
>
> <gofish@gonefishin.net> wrote in message
> news:iot2m1tj61aaekfpbq6i9h50ebgofnaph3@4ax.com...
>
> Spit coils and they started to leak, but not at the joints. They failed on the
> bottom where the alum and the steel bottoms were, possible battery type
> conditions?
>
> Thanks, Fish for the reply, both are roof tops. I'm going to fight like mad
> with Trane on this and get the guys at the chains office to raise some hell,
> they too are under the impression that everything should be covered. Also, two
> guys and two a day is 8 hours per machine, ON the ground, they only wanted to
> pay 4 hours at first and after arguing they raised it to 6 !!!
>
> People, be careful if your doing extended warranties for Trane on Commercial
> equipment, the women who run it think this is a residential AC unit or
> something!
>
>
> Thanks again,
>
> Rich
>

This is Turtle.

When your warranting equipment for your competitor , don't expect to be paid as
much as you should.

TURTLE

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