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Author American Standards "streamlined flush tower"
Scout

2005-06-26, 12:25 pm

Hello!
We've just moved into our new home and the toilets are American Standards
with the "streamlined flush tower"
http://www.americanstandard-us.com/.../best_flush.asp

The date stamp on the tank is May, 2004, and the tower has already failed.
Upon lifting the tank lid, I found the red gasket (seal) attempting to flush
itself down into the bowl. I tried laying the gasket back in its groove, and
it falls right out again.

Does anyone know if there is an easy fix?
Do I really need to pull the tank and replace this tower?
Are these things junk or is this an unusual occurrence? If they are junk,
I'll replace it with the old plug style shut off.

Thanks in advance!
Scout


Blackbeard

2005-06-26, 6:26 pm

I'm assuming you hired a home inspector to inpect the place before you
bought it. If so, give him a call. He should have caught that problem.
Inevitably, the responsibility (cost) will fall back to the original
homeowner or to the home inspection company (they're insured for
errors and omissions). But interpretation differs from one state to
the next.


On Sun, 26 Jun 2005 06:05:20 -0400, "Scout" <scoutsails@hotmail.com>
wrote:
quote:

>Hello!
>We've just moved into our new home and the toilets are American Standards
>with the "streamlined flush tower"
>http://www.americanstandard-us.com/.../best_flush.asp
>
>The date stamp on the tank is May, 2004, and the tower has already failed.
>Upon lifting the tank lid, I found the red gasket (seal) attempting to flush
>itself down into the bowl. I tried laying the gasket back in its groove, and
>it falls right out again.
>
>Does anyone know if there is an easy fix?
>Do I really need to pull the tank and replace this tower?
>Are these things junk or is this an unusual occurrence? If they are junk,
>I'll replace it with the old plug style shut off.
>
>Thanks in advance!
>Scout
>


plumbguru2

2005-06-27, 4:25 am

On Sun, 26 Jun 2005 03:05:20 -0700, Scout wrote
(in article <Atydnc-fVvt54CPfRVn-vA@comcast.com> ):
quote:

> I found the red gasket (seal) attempting to flush itself down into the bowl.
> I tried laying the gasket back in its groove, and it falls right out again.


http://www.americanstandard-us.com/.../Parts_1557.pdf

Shows the exploded view of the components. I stock the gasket because we have
had several people come in looking for them.

There is supposed to be a 10 year warranty on the flushing system so call
American Standard:

For residents of the United States, warranty information may also be obtained
by calling the following toll free number: (800) 442-1902

Doug

Scout

2005-06-27, 12:25 pm

"plumbguru2" <plumbguru2salute@aol.com> wrote in message
news:0001HW.BEE4B288001E3615F0407550@news.west.cox.net...
quote:

> On Sun, 26 Jun 2005 03:05:20 -0700, Scout wrote
> (in article <Atydnc-fVvt54CPfRVn-vA@comcast.com> ):
>
>
> http://www.americanstandard-us.com/.../Parts_1557.pdf
>
> Shows the exploded view of the components. I stock the gasket because we
> have
> had several people come in looking for them.
>
> There is supposed to be a 10 year warranty on the flushing system so call
> American Standard:
>
> For residents of the United States, warranty information may also be
> obtained
> by calling the following toll free number: (800) 442-1902
>
> Doug


Excellent - thank you!


Scout

2005-07-06, 12:25 pm


"plumbguru2" <plumbguru2salute@aol.com> wrote in message
news:0001HW.BEE4B288001E3615F0407550@news.west.cox.net...
quote:

> On Sun, 26 Jun 2005 03:05:20 -0700, Scout wrote
> (in article <Atydnc-fVvt54CPfRVn-vA@comcast.com> ):
>
>
> http://www.americanstandard-us.com/.../Parts_1557.pdf
>
> Shows the exploded view of the components. I stock the gasket because we
> have
> had several people come in looking for them.
>
> There is supposed to be a 10 year warranty on the flushing system so call
> American Standard:
>
> For residents of the United States, warranty information may also be
> obtained
> by calling the following toll free number: (800) 442-1902
>
> Doug


Thanks again Doug!
I called the 800 number you supplied, they mailed the part to me and the
toilet took all of 5 minutes to repair!
Scout


LinkBot





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