|
Home > Archive > Mortgage Discussion > July 2005 > Your team
You are viewing an archived Text-only version of the thread.
To view this thread in it's original format and/or if you want to reply to
this thread please [click here]
|
|
| Ken Ward 2005-06-27, 12:25 pm |
| Hi,
Sorry for coming on a bit strong, but I genuinely belive this might help you
understand one of the key components in your success. Remember, the most
successful people do not do everything themselves. They are good at picking
their team. If you believe real estate is a place to secure your future then
your Realtor might be the most important choice you can make.
If saving $50K were as easy as finding a buyer then you would be right,
there would be no need to pay brokers. For some reason, even with all of the
comission pressure brought on by sub-standard agents the real estate
brokerage business model is stronger than ever.
On average 82% of FSBOs fail to sell. If the FSBO gets into escrow, they
take about three times longer to do so, they are four times less likely to
close and six times more likely to suffer litigation. Of those who close
escrow, their net proceeds will average 5 to 12% less and about 90% would
not do it again.
To your credit, the "glorified chauffer" you refer to represents about 90 to
95% of the real estate agent community. Some are inexperienced, while others
are rookies year after year. However, there are those of us who can, in your
manner of speaking, "chauffer" you in an airplane, on a dark stormy icy
foggy night, avoid traffic and hazards, prevent and solve malfunction,
navigate, communicate, delegate and observe a schedule, all without spilling
your drink. If there is any glory in that, it would be simply that the
client arrived at their destination in a safe and timely manner. Care to
give the pilots seat a go?
Though our job is to make it look easy, its not! There is no basic
transaction anymore. Modern transactions are deceptive because of the myriad
of issues they present and they demand an experienced professional to
deliver them in a safe and timely manner (all without spilling your drink).
A professional broker has no shortage of savvy and successful clients eager
to enlist their services. The question is can you find the right broker?
The following is an excerpt from my personal brochure, I hope this helps you
to be more successful:
In the past, agents controlled access to real estate information and deals
were relatively simple. Many agents were able to get away with average
service and many buyers and sellers (justifiably) felt agents were making
easy money.
In today's market with public access to real estate information via the
internet, agents no longer control information. However, the complex and
detailed nature of a modern transaction demands a much higher standard of
client representation.
Today's market places much greater emphasis on agent skill level and
professionalism than ever before. The standards by which the most capable
agents are judged are: Integrity, experience and results. Market, process
and financing knowledge. Marketing, negotiation and accounting skills.
Closing coordination and risk reduction ability.
By aligning yourself with the right real estate professional you will have
an entire team at your disposal.
Do you deserve these qualities when hiring your agent?
Ken Ward, Broker, REALTOR, ABR, GRI, Licensing Instructor
RE/MAX Realty Group, Ashland OR
"Steve" <tm4525@aol.com> wrote in message
news:1119808773.608496.170020@g43g2000cwa.googlegroups.com...
quote:
> If you have a mediocre or hard to sell property you may need to hire an
> agent. But if you have a sought-after property you shouldn't need to.
> FSBO is not worth anything, and you don't need them.
>
> 1) put up a web page with complete info and photos of every room and
> amenity
> 2) put an ad in the paper with the web address
> 3) list the property at 4-5% below market (agent-market that is)
> 4) Give it a month or 2
>
> Think of your advantage if you can knock off $50K from the house next
> door and still walk away with the same or more money? At the high end,
> you can assume that anyone with that kind of money is reasonable
> internet savvy. Or at least they have a kid who is.
>
> Signing an agreement with a broker is totally foolish. Remember that if
> you find a FSBO on your own, you have a bargaining position that you
> don't have with a broker. If its a hot property you're going to pay
> market or close anyway. But if the seller doesn't have to pay the
> broker,and you are ready to buy, cash-in-hand, you can get a piece of
> that 4-6% overhead yourself. It costs money for every month the seller
> doesn't sell without a broker for advertising, carrying costs, etc, so
> if you can buy quickly you can get a bargain.
>
> Unless of course you're willing to pay $50K for a glorified chauffer.
>
| |
| AspiringBroker 2005-06-27, 6:25 pm |
| Ken, I don't know if I can agree with the statement "82% of FSBO's fail
to sell".
Steve, your statement "FSBO is not worth anything" is simply not true.
I sold through FSBO
and I am glad that I paid $350 instead of $4200 for an agent. I am
thinking of becoming a
broker myself. However, I am thinking it deeper as I am seeing signs of
"For Sale By Owner"
more and more. It is not just FSBO. People are just selling by
themselves by putting up a sign.
| |
| Steve 2005-06-27, 11:25 pm |
| Your points are backwards. Agents used to earn their 6% by marketing
your property. There was no way to sell your house yourself, other than
putting a small ad in the paper. Today brokers do very little that you
can't do for a lot less, even if you hire someone to do it. It was a
completely different matter when a house was $60K.
Also, the concept that brokers become 10-15% more valuable each year as
RE rises is beyond ridiculous. It takes no more effort or expense to
market a higher prices property (much like why do waiters get more
"tip" to open a $100 bottle of wine than a $25 bottle?).
Investing aside, if I'm looking for a condo in Lauderdale, I know which
buildings I'm interested in. If I'm looking to rent I call the building
and ask whats available. There's no reason you can't do the same thing
with sales. If the building management was smart, they'd list the
availabilities in the building themselves for a small fee. Wouldn't
cost them a dime. But then they'd piss off the realtors of course.
Selling mediocre houses is an entirely other matter. But if you have a
30th floor unit in a prime building you have to be a complete moron to
pay a broker 60K or more to show it for you. The thing will sell
itself.
Ken Ward wrote:[vbcol=seagreen]
> Hi,
> Sorry for coming on a bit strong, but I genuinely belive this might help you
> understand one of the key components in your success. Remember, the most
> successful people do not do everything themselves. They are good at picking
> their team. If you believe real estate is a place to secure your future then
> your Realtor might be the most important choice you can make.
> If saving $50K were as easy as finding a buyer then you would be right,
> there would be no need to pay brokers. For some reason, even with all of the
> comission pressure brought on by sub-standard agents the real estate
> brokerage business model is stronger than ever.
> On average 82% of FSBOs fail to sell. If the FSBO gets into escrow, they
> take about three times longer to do so, they are four times less likely to
> close and six times more likely to suffer litigation. Of those who close
> escrow, their net proceeds will average 5 to 12% less and about 90% would
> not do it again.
> To your credit, the "glorified chauffer" you refer to represents about 90 to
> 95% of the real estate agent community. Some are inexperienced, while others
> are rookies year after year. However, there are those of us who can, in your
> manner of speaking, "chauffer" you in an airplane, on a dark stormy icy
> foggy night, avoid traffic and hazards, prevent and solve malfunction,
> navigate, communicate, delegate and observe a schedule, all without spilling
> your drink. If there is any glory in that, it would be simply that the
> client arrived at their destination in a safe and timely manner. Care to
> give the pilots seat a go?
> Though our job is to make it look easy, its not! There is no basic
> transaction anymore. Modern transactions are deceptive because of the myriad
> of issues they present and they demand an experienced professional to
> deliver them in a safe and timely manner (all without spilling your drink).
> A professional broker has no shortage of savvy and successful clients eager
> to enlist their services. The question is can you find the right broker?
> The following is an excerpt from my personal brochure, I hope this helps you
> to be more successful:
> In the past, agents controlled access to real estate information and deals
> were relatively simple. Many agents were able to get away with average
> service and many buyers and sellers (justifiably) felt agents were making
> easy money.
>
> In today's market with public access to real estate information via the
> internet, agents no longer control information. However, the complex and
> detailed nature of a modern transaction demands a much higher standard of
> client representation.
>
> Today's market places much greater emphasis on agent skill level and
> professionalism than ever before. The standards by which the most capable
> agents are judged are: Integrity, experience and results. Market, process
> and financing knowledge. Marketing, negotiation and accounting skills.
> Closing coordination and risk reduction ability.
>
> By aligning yourself with the right real estate professional you will have
> an entire team at your disposal.
>
> Do you deserve these qualities when hiring your agent?
>
> Ken Ward, Broker, REALTOR, ABR, GRI, Licensing Instructor
>
> RE/MAX Realty Group, Ashland OR
>
>
>
> "Steve" <tm4525@aol.com> wrote in message
> news:1119808773.608496.170020@g43g2000cwa.googlegroups.com...
| |
| Steve 2005-06-27, 11:25 pm |
| I didn't really mean that FSBO was "useless". I meant that its no
threat to the RE business in general, because its too loosely marketed
and not presented very well. The problem is that there are too many
sites like FSBO. The advantage that brokers have is that they have a
single listing network. If you have a mediocre property it could take
forever to sell it on FSBO.
| |
| AspiringBroker 2005-06-27, 11:25 pm |
| Steve, I don't know if you are a broker or not but I wish I could agree
with you as I am an aspiring broker myself. When you say "single
listing network", I guess you are talking about MLS. FSBO put my house
on MLS for $300 and my total cost was $350. That is the biggest
problem.
Steve wrote:
quote:
> I didn't really mean that FSBO was "useless". I meant that its no
> threat to the RE business in general, because its too loosely marketed
> and not presented very well. The problem is that there are too many
> sites like FSBO. The advantage that brokers have is that they have a
> single listing network. If you have a mediocre property it could take
> forever to sell it on FSBO.
| |
| Tyrone 2005-06-28, 4:25 am |
|
"Ken Ward" <kward541@charter.net> wrote in message
news:0cOve.7098$B_3.6889@fe05.lga...
quote:
> Hi,
> Sorry for coming on a bit strong, but I genuinely belive this might
help you
quote:
> understand one of the key components in your success. Remember, the
most
quote:
> successful people do not do everything themselves. They are good at
picking
quote:
> their team. If you believe real estate is a place to secure your
future then
quote:
> your Realtor might be the most important choice you can make.
> If saving $50K were as easy as finding a buyer then you would be
right,
quote:
> there would be no need to pay brokers. For some reason, even with all
of the
quote:
> comission pressure brought on by sub-standard agents the real estate
> brokerage business model is stronger than ever.
> On average 82% of FSBOs fail to sell. If the FSBO gets into escrow,
they
quote:
> take about three times longer to do so, they are four times less
likely to
quote:
> close and six times more likely to suffer litigation. Of those who
close
quote:
> escrow, their net proceeds will average 5 to 12% less and about 90%
would
quote:
> not do it again.
> To your credit, the "glorified chauffer" you refer to represents about
90 to
quote:
> 95% of the real estate agent community. Some are inexperienced, while
others
quote:
> are rookies year after year. However, there are those of us who can,
in your
quote:
> manner of speaking, "chauffer" you in an airplane, on a dark stormy
icy
quote:
> foggy night, avoid traffic and hazards, prevent and solve malfunction,
> navigate, communicate, delegate and observe a schedule, all without
spilling
quote:
> your drink. If there is any glory in that, it would be simply that the
> client arrived at their destination in a safe and timely manner. Care
to
quote:
> give the pilots seat a go?
> Though our job is to make it look easy, its not! There is no basic
> transaction anymore. Modern transactions are deceptive because of the
myriad
quote:
> of issues they present and they demand an experienced professional to
> deliver them in a safe and timely manner (all without spilling your
drink).
quote:
> A professional broker has no shortage of savvy and successful clients
eager
quote:
> to enlist their services. The question is can you find the right
broker?
quote:
> The following is an excerpt from my personal brochure, I hope this
helps you
quote:
> to be more successful:
> In the past, agents controlled access to real estate information and
deals
quote:
> were relatively simple. Many agents were able to get away with average
> service and many buyers and sellers (justifiably) felt agents were
making
quote:
> easy money.
>
> In today's market with public access to real estate information via
the
quote:
> internet, agents no longer control information. However, the complex
and
quote:
> detailed nature of a modern transaction demands a much higher standard
of
quote:
> client representation.
>
> Today's market places much greater emphasis on agent skill level and
> professionalism than ever before. The standards by which the most
capable
quote:
> agents are judged are: Integrity, experience and results. Market,
process
quote:
> and financing knowledge. Marketing, negotiation and accounting skills.
> Closing coordination and risk reduction ability.
>
> By aligning yourself with the right real estate professional you will
have
quote:
> an entire team at your disposal.
>
> Do you deserve these qualities when hiring your agent?
>
> Ken Ward, Broker, REALTOR, ABR, GRI, Licensing Instructor
>
> RE/MAX Realty Group, Ashland OR
>
>
Hey, that deserves a blue ribbon. It sounds like the same hot air that
NAR publishes in their ads in an attempt to convince both buyers and
sellers that it's a really tough job. I especially like that part
about :
1. financing knowledge. Yup, pick up the phone and call your mortgage
broker friend and dump it in his lap.
2. accounting skills. Yup, you gotta know if your commission check
was written for the right amount.
3. closing coordination. Yup, just find a reliable title company and
they will take care of all of that for you.
4. risk reduction ability. I guess that means to just lay low till
the title agent closes the deal, so you reduce the risk of screwing
things up and losing your commission check.
| |
| Donkeydode 2005-06-28, 11:25 pm |
| Its all a mafia mentality
"Steve" <tm4525@aol.com> wrote in message
news:1119917300.918804.136360@g49g2000cwa.googlegroups.com...
quote:
>I didn't really mean that FSBO was "useless". I meant that its no
> threat to the RE business in general, because its too loosely marketed
> and not presented very well. The problem is that there are too many
> sites like FSBO. The advantage that brokers have is that they have a
> single listing network. If you have a mediocre property it could take
> forever to sell it on FSBO.
>
| |
|
| Ken Ward wrote:
quote:
> In today's market with public access to real estate information via the
> internet, agents no longer control information. However, the complex
> and
> detailed nature of a modern transaction demands a much higher standard
> of
> client representation.
Not to beat a dead horse, but I'd like to ask for some clarification on
the public access to real estate information you are referring to.
When it was my turn to buy a house, I was going by the listings my agent
was fishing out of his proprietary online system ( he was with Re Max,
too, so you should know what I'm talking about). I would like to poke
around that system now that a year passed and I want to catch up on the
latest prices in my area (would love to re-finance and get rid of PMI).
The system won't let just anybody access it via Internet, so I don't think
it's as public as it seems to you. I mean, being a part of this system you
probably got used to it to the point that you don't realize it's a
closed/members-only system, but as a part of that *public* I can assure
you: access to listings outside the FSBO domain is NOT PUBLIC.
This is, of course, unless I'm missing something here. If someone has an
idea on how to use the same listings system my agent was using, I would
sincerely appreciate any pointers.
Cheers!
D.
-------------------------------------
##-----------------------------------------------##
Delivered via http://www.equity-loan.info
Your home, its financing and everything about it
no-spam access to your favorite newsgroup -
misc.invest.real-estate,alt.invest.real-estate.methods,alt.org.natl-assn-mortgage-brokers - messages and counting!
##-----------------------------------------------##
| |
|
| Of course it is. The NAR is very protective and is the only thing
keeping realtors from being totally useless. Its like a big union using
its clout to keep useless workers on the payroll. What would a RE
broker be without the MLS? Just an uneducated old lady with a nice car
(covers head).
The public thinks of RE agents the way they think of Credit Card
companies. A friend of mine tried to start an FSBO-type biz before
there was such a thing, and even though he was offering free listings
until he got started, people just hung up on him when he called. People
are so paranoid of scams and rip-offs that they'd rather pay the Re-max
guys because at least they know they're legit. They have worldwide
stupidity going for them.
| |
| Jeff Strickland 2005-06-29, 6:25 pm |
|
"Steve" <tm4525@aol.com> wrote in message
news:1120058753.932585.72800@z14g2000cwz.googlegroups.com...
quote:
> Of course it is. The NAR is very protective and is the only thing
> keeping realtors from being totally useless. Its like a big union using
> its clout to keep useless workers on the payroll. What would a RE
> broker be without the MLS? Just an uneducated old lady with a nice car
> (covers head).
>
> The public thinks of RE agents the way they think of Credit Card
> companies. A friend of mine tried to start an FSBO-type biz before
> there was such a thing, and even though he was offering free listings
> until he got started, people just hung up on him when he called. People
> are so paranoid of scams and rip-offs that they'd rather pay the Re-max
> guys because at least they know they're legit. They have worldwide
> stupidity going for them.
>
Most people use RE agents because this is what it takes to sell a house.
Most FSBOs become listings after 60 or 90 days, then they sell on an average
of 35 days after that. This means that if the house had been listed in the
first place, the seller would have sold before the FSBO contract ran out. Of
course, he wouldn't have a FSBO contract if he had listed in the first
place, but I think you get the point. My limited experience in this field is
that For Sale By Owner and Help-U-Sell are functional equivelents, but the
Help-U-Sell has a contract. I am not sure what the contract will get you,
maybe a picture in the newspaper.
People hang up on telephone solicitors because they are not interested in
selling their house.
| |
| Steve 2005-06-30, 11:25 pm |
| Dont be an fool. Obviously you only call people who have FSBO ads the
paper. Its not like you're going to cold-call random people. But they
get so many calls from rabid RE agents looking for the listing they get
numb.
I think I've made the point that the reason FSBOs don't sell well is
because its crappy marketing. Most people are idiots, so they need
help. If you're not an idiot then you don't need a broker. If people
can find a broker, they can find your house. Brokers put their phantom
listings in the paper to draw buyers into their office. You can do just
as well advertising your property in the same medium.
| |
| Jeff Strickland 2005-07-01, 6:25 pm |
| I don't call anybody, I read the reports on such matters. FSBOs generally
have a longer time on market, not always but generally. Buyers can't find
them because buyers agents don't show them, so buyers have to find them by
driving randomly around the neighborhood and scouring the classifieds.
I agree that most people need help, but I reject the notion that they are
idiots. Sure, a fair number of them are just like you, idiots, but most are
simply not very knowledgeable about the most important purchase they are
likely to make in their entire life.
I bought a house without benefit of an agent, and slod the same house
without an agent, but my experience is not considered normal by any of the
data sources that measure such things. I probably sold low, and if I had an
agent, I could have gotten around $10,000 more on my sales price, but I
would have had to fork it over to the listing agent, so I probably came out
about the same in the end. I see no point in crying over what happened 20
years ago, but I think that the vast majority of FSBO listings do not do as
well as agent listings. Certainly, having an agent (a good agent) scour the
MLS for you is better than driving randomly around the neighborhood looking
for a house, which is what we were talking about when this discussion
started. The reason to not have a selling agent has nothing at all to do
with why one would not have a buyers agent.
"Steve" <tm4525@aol.com> wrote in message
news:1120167637.148850.145690@g47g2000cwa.googlegroups.com...
quote:
> Dont be an fool. Obviously you only call people who have FSBO ads the
> paper. Its not like you're going to cold-call random people. But they
> get so many calls from rabid RE agents looking for the listing they get
> numb.
>
> I think I've made the point that the reason FSBOs don't sell well is
> because its crappy marketing. Most people are idiots, so they need
> help. If you're not an idiot then you don't need a broker. If people
> can find a broker, they can find your house. Brokers put their phantom
> listings in the paper to draw buyers into their office. You can do just
> as well advertising your property in the same medium.
>
| |
|
| "Jeff Strickland" <crwlr@yahoo.com> wrote in message
news:DKidnYcRbaw59VjfRVn-1Q@ez2.net...
quote:
> Buyers can't find them because buyers agents don't show them, so buyers
> have to find them by driving randomly around the neighborhood and scouring
> the classifieds.
If that is true, and I suspect it is, then so-called "buyer's agents" do not
really represent the best interests of buyers. It seems to me they are more
like friendly sales people, who are willing to show you around a store and
help you find a few good products, but are not willing to show you
everything that meets your needs, certainly not the products in the discount
store across the street.
| |
| Jeff Strickland 2005-07-01, 11:25 pm |
| Fine. Set out on your own to buy a house in a city you are not familiar
with, in neighborhoods where you have no idea what's going on. When you tire
of driving around aimlessly week after week, let us know.
"Don" <dwzimm@telus.net> wrote in message
news:fmixe.102443$9A2.96265@edtnps89...
quote:
> "Jeff Strickland" <crwlr@yahoo.com> wrote in message
> news:DKidnYcRbaw59VjfRVn-1Q@ez2.net...
>
>
> If that is true, and I suspect it is, then so-called "buyer's agents" do
> not really represent the best interests of buyers. It seems to me they are
> more like friendly sales people, who are willing to show you around a
> store and help you find a few good products, but are not willing to show
> you everything that meets your needs, certainly not the products in the
> discount store across the street.
>
| |
|
| "Jeff Strickland" <crwlr@yahoo.com> wrote in message
news:35ednT6HIq2fSFjfRVn-ow@ez2.net...
quote:
> Fine. Set out on your own to buy a house in a city you are not familiar
> with, in neighborhoods where you have no idea what's going on. When you
> tire of driving around aimlessly week after week, let us know.
Yes, I agree; someone who sets out to buy a house in a strange city, either
with or without the help of an agent, is in a very weak position and prone
to financial loss. For someone relocating to another city, I think a lot is
to be said to renting for the first year while becoming more familiar with
the neighborhoods, house prices, etc. But for the vast majority of people
who are house-hunting in their own familiar city, I would suggest exactly
what you say: Drive around a lot, not aimlessly but systematically, and look
at what is available.
| |
| Steve Horrillo 2005-07-02, 4:25 am |
|
On 1-Jul-2005, "Don" <dwzimm@telus.net> wrote:
quote:
>
> If that is true, and I suspect it is, then so-called "buyer's agents" do
> not
> really represent the best interests of buyers. It seems to me they are
> more
> like friendly sales people, who are willing to show you around a store and
>
> help you find a few good products, but are not willing to show you
> everything that meets your needs, certainly not the products in the
> discount
> store across the street.
Jeff is loosly using the term Buyer's Agent. In my state you need to have a
contract signed with the buyer to be THEIR Agent. Then no maatter where you
take the the buyer will pay the full commission. If you're unwilling to make
a committment in writing then the Agent is working for the one who IS under
contract. The seller. No finance no romance. It's your choice.
--
Warmest regards,
Steve Horrillo, Realtor / Trainer / C.Ht.
http://BrokerAgentTraining.com (Advanced Training for Real Estate
Professionals)
http://over100percent.com (See How tRealtors Earn Over 100 Percent at EXIT
Realty)
http:/HipFSBO.com (Object to Paying Commission? Find a FSBO Friendly Real
Estate Professional)
http://eLOWn.com ("Got a heartbeat?" Get a loan! Credit Repair Library)
| |
| Steve Horrillo 2005-07-02, 4:25 am |
|
On 1-Jul-2005, "Don" <dwzimm@telus.net> wrote:
quote:
>
> Yes, I agree; someone who sets out to buy a house in a strange city,
> either
> with or without the help of an agent, is in a very weak position and prone
>
> to financial loss. For someone relocating to another city, I think a lot
> is
> to be said to renting for the first year while becoming more familiar with
>
> the neighborhoods, house prices, etc. But for the vast majority of people
> who are house-hunting in their own familiar city, I would suggest exactly
> what you say: Drive around a lot, not aimlessly but systematically, and
> look
> at what is available.
Or HIRE an agent. If I asked you to drive me around every day to learn the
market and pick your brains, but told you I might decide to buy from someone
else, would you give your all to me? I bet you wouldn't. Yet amazingly
enough many agents will. For the buyer it's a no-lose situation if you look
on your own too.
--
Warmest regards,
Steve Horrillo, Realtor / Trainer / C.Ht.
http://BrokerAgentTraining.com (Advanced Training for Real Estate
Professionals)
http://over100percent.com (See How tRealtors Earn Over 100 Percent at EXIT
Realty)
http:/HipFSBO.com (Object to Paying Commission? Find a FSBO Friendly Real
Estate Professional)
http://eLOWn.com ("Got a heartbeat?" Get a loan! Credit Repair Library)
| |
|
| Of course, on average, FSBOs are on the market longer. You can't
distinguish from your "reports" FSBOs that are well-marketed and those
that just put a sign on their lawn and pray someone sees it.
The "data sources" that measure such things are not useful in this
case. Its the equivalent of saying "don't start your own business,
because 70% go out of business in the first year". The stats don't
consider stupid people or ill conceived ideas, so its not a statistic
that applies to anyone in particular. Your chances of succeeding have
nothing to do with the statistics.
The bottom line is that, other than someone randomly walking into a RE
agents office, a broker has no advantage that you don't have yourself.
My opinion is that you have a significant advantage marketing it
yourself, because the RE broker only cares about the body. They don't
care which property you buy, as long as you use them to buy it. They
use their menu of listings to attract certain kinds of buyers, and then
try to sell them SOMETHING. When you do it yourself, you're only trying
to attract those that want to buy your property.
Jeff Strickland wrote:[vbcol=seagreen]
> I don't call anybody, I read the reports on such matters. FSBOs generally
> have a longer time on market, not always but generally. Buyers can't find
> them because buyers agents don't show them, so buyers have to find them by
> driving randomly around the neighborhood and scouring the classifieds.
>
> I agree that most people need help, but I reject the notion that they are
> idiots. Sure, a fair number of them are just like you, idiots, but most are
> simply not very knowledgeable about the most important purchase they are
> likely to make in their entire life.
>
> I bought a house without benefit of an agent, and slod the same house
> without an agent, but my experience is not considered normal by any of the
> data sources that measure such things. I probably sold low, and if I had an
> agent, I could have gotten around $10,000 more on my sales price, but I
> would have had to fork it over to the listing agent, so I probably came out
> about the same in the end. I see no point in crying over what happened 20
> years ago, but I think that the vast majority of FSBO listings do not do as
> well as agent listings. Certainly, having an agent (a good agent) scour the
> MLS for you is better than driving randomly around the neighborhood looking
> for a house, which is what we were talking about when this discussion
> started. The reason to not have a selling agent has nothing at all to do
> with why one would not have a buyers agent.
>
>
>
>
> "Steve" <tm4525@aol.com> wrote in message
> news:1120167637.148850.145690@g47g2000cwa.googlegroups.com...
| |
|
| Puhleeze! This is the Google era. In less that a week you can learn
about every building in a selling area, and a few days visit to learn
the rest. I wouldn't believe a RE agent anyway, so you still have to
research it yourself.. I don't care if its a buyer's agent or not (or
a relative for that matter). ALL RE agents will push you toward higher
priced properties, because thats how they make their money. If a
salesman makes more commission on product A than product B he will
always recommend product A. Which is precisely why you can't rely on
anyone in RE to work in your best interests.
I've bought in several diverse markets, and I've found the RE community
in SoFL to be almost completely worthless. Brokers don't even want to
show you anything under $1M. And if they have a listing in a building
they don't want to show you other units that aren't their listings.
They have negative value. A piece of paper on the outside of the
building with a list of the available units would be 10 times more
effective.
| |
| eddiec 2005-07-02, 11:25 pm |
|
Uh, not to butt in, but there may be some relevance to this thread.
I have sold my own homes FSBO 4 times over the years. None took longer
than two months, all were priced at the same price as CMAs I had done.
All closings were without a hitch.
Marketing was simple: newspaper ads and a front yard sign. I might try
a website next time. I tried ForSalebyOwner.com but that produced only
agent inquiries. Twice agents blew sales because their clients found
the house on their own and the agents convinced the buyers that it's
too dangerous to buy FSBO. The buyers were too dumb to see the obvious
conflict of interest.
3 out of the 4 sales were from drive-bys seeing the sign.
It only takes one buyer. Title companies take care of everything, just
like they do for agents.
Will I try FSBO again? What do you think?
Ed
| |
|
|
AspiringBroker wrote:[vbcol=seagreen]
> Steve, I don't know if you are a broker or not but I wish I could agree
> with you as I am an aspiring broker myself. When you say "single
> listing network", I guess you are talking about MLS. FSBO put my house
> on MLS for $300 and my total cost was $350. That is the biggest
> problem.
>
> Steve wrote:
I'm curious as to how that works. From the buyers view (say
realtor.com), I've never seen an MLS listing where you could contact
the seller directly. Does the "sponsor" agent get the contact info? If
buyers can't contact you directly, then the value is substantially
diminished. Heck, the sponsor agent should pay the fee for you.
| |
| Steve Horrillo 2005-07-03, 6:25 pm |
|
On 3-Jul-2005, "Steve" <tm4525@aol.com> wrote:
quote:
> I'm curious as to how that works. From the buyers view (say
> realtor.com), I've never seen an MLS listing where you could contact
> the seller directly. Does the "sponsor" agent get the contact info? If
> buyers can't contact you directly, then the value is substantially
> diminished. Heck, the sponsor agent should pay the fee for you.
All a savvy seller needs to know is the address or owner's name. From that
they can go to the tax rolls or one of the many online directories and get
the owner's phone number or simply knock on the door..
Warmest regards,
Steve Horrillo, Realtor / C.Ht.
http://BrokerAgentTraining.com (MLXchange & Computer Training for Real
Estate Professionals)
http://over100percent.com (Realtors Earn Over 100 Percent at EXIT Realty)
http:/HipFSBO.com (Object to Paying Commission? Find a FSBO Friendly Real
Estate Professional)
http://eLOWn.com ("Got a heartbeat?" Get a loan! Credit Repair Library)
| |
| Tyrone 2005-07-04, 4:25 am |
|
"Steve Horrillo" <usenet@stephenhorrillo.com> wrote in message
news:2mXxe.22044$Tt.21754@bignews3.bellsouth.net...
quote:
>
> On 3-Jul-2005, "Steve" <tm4525@aol.com> wrote:
>
>
> All a savvy seller needs to know is the address or owner's name. From
> that
> they can go to the tax rolls or one of the many online directories and
> get
> the owner's phone number or simply knock on the door..
>
Talk about confusing posts, you've done it again. One must assume, you
were referring to the buyer instead of the seller in your response
above. I would hate for a real estate transaction of mine, to depend on
your sloppy attention to detail.
| |
| Jeff Strickland 2005-07-05, 11:25 pm |
|
"Don" <dwzimm@telus.net> wrote in message
news:Mflxe.73533$wr.66320@clgrps12...
quote:
> "Jeff Strickland" <crwlr@yahoo.com> wrote in message
> news:35ednT6HIq2fSFjfRVn-ow@ez2.net...
>
>
> Yes, I agree; someone who sets out to buy a house in a strange city,
either
quote:
> with or without the help of an agent, is in a very weak position and prone
> to financial loss. For someone relocating to another city, I think a lot
is
quote:
> to be said to renting for the first year while becoming more familiar with
> the neighborhoods, house prices, etc. But for the vast majority of people
> who are house-hunting in their own familiar city, I would suggest exactly
> what you say: Drive around a lot, not aimlessly but systematically, and
look
quote:
> at what is available.
>
>
A Buyer's Agent that is worth a shit can do the driving for you, and he is
paid by the seller. I think it is a rare buyer that can actually find a home
on his own. You can do it, and I managed to do it once, but when I bought my
second home, I bought a new house where a buyer's agent isn't very helpful.
Buying a new house and buying a used house are completely different
transactions.
| |
|
| "Jeff Strickland" <spamcatcher@yahoo.net> wrote in message
news:U-adnb_-oPZ5glbfRVn-3w@ez2.net...
quote:
>
> A Buyer's Agent that is worth a shit can do the driving for you, and he is
> paid by the seller.
Unless I am missing some new legal twist, a "buyer's agent" who is paid by a
seller owes allegiance to that seller. I have dealt with a couple of agents
who called themselves "buyer's agents," but in fact were anything but. The
main problem my wife and I encountered was that they did not show us all the
available properties that met our needs. We found what we were looking by
driving around ourselves, with a little help from internet searches.
| |
| Steve Horrillo 2005-07-07, 4:25 am |
|
On 5-Jul-2005, "Don" <dwzimm@telus.net> wrote:
quote:
> The
> main problem my wife and I encountered was that they did not show us all
> the
> available properties that met our needs. We found what we were looking by
> driving around ourselves, with a little help from internet searches.
The reason you weren't being shown all the properties is the one's you
weren't shown were probably listed though a discount broker and paid a very
low commission, were FSBO, or it's getting to where there's many buyer's
agents that won't show a house if it is listed with no photos. The idea is
if you don't want to truly hire a buyer's agent and sign a contract with
them. At least to go on realtor.com and insist on them showing you the
properties you're interested in. If they drag their feet, call the listing
agent direct. The listing agent will even pick you up and drive you there
with bells on being that they'll be getting the full commission.
--
Warmest regards,
Steve Horrillo, Realtor / C.Ht.
http://BrokerAgentTraining.com http://over100percent.com http:/HipFSBO.com
http://eLOWn.com
| |
|
| "Steve Horrillo" <usenet@stephenhorrillo.com> wrote in message
news:aq1ze.49693$Xv.9509@bignews4.bellsouth.net...
quote:
> The reason you weren't being shown all the properties is the one's you
> weren't shown were probably listed though a discount broker and paid a
> very
> low commission, were FSBO, or it's getting to where there's many buyer's
> agents that won't show a house if it is listed with no photos. The idea is
> if you don't want to truly hire a buyer's agent and sign a contract with
> them. At least to go on realtor.com and insist on them showing you the
> properties you're interested in. If they drag their feet, call the listing
> agent direct. The listing agent will even pick you up and drive you there
> with bells on being that they'll be getting the full commission.
That is exactly what we eventually did. The listing agent was just as
friendly and informative as the buyer's agent had been, if not more so, and
we were under no illusions as to who that listing agent represented.
| |
| Steve Horrillo 2005-07-08, 4:25 am |
|
On 27-Jun-2005, "Ken Ward" <kward541@charter.net> wrote:
quote:
> On average 82% of FSBOs fail to sell. If the FSBO gets into escrow, they
> take about three times longer to do so, they are four times less likely to
>
> close and six times more likely to suffer litigation. Of those who close
> escrow, their net proceeds will average 5 to 12% less and about 90% would
> not do it again.
Where exactly did you get those statistics?
Warmest regards,
Steve Horrillo, Realtor / C.Ht.
http://BrokerAgentTraining.com http://over100percent.com http://hipFSBO.com
http://eLOWn.com
| |
| Jeff Strickland 2005-07-08, 6:25 pm |
|
"Steve Horrillo" <usenet@stephenhorrillo.com> wrote in message
news:semze.27560$ho.5578@bignews6.bellsouth.net...
quote:
>
> On 27-Jun-2005, "Ken Ward" <kward541@charter.net> wrote:
>
to[vbcol=seagreen]
would[vbcol=seagreen]
>
> Where exactly did you get those statistics?
>
Steve, I think these are national numbers, I don't think they hold true, or
quite so true, in California where you and I are. I can't support them, but
I have seen them, or numbers like these, before.
As you are well aware, the decision to go it alone with a FSBO is highly
dependent on the market for success. Here in California, I think that FSBOs
have greater success than many other places, a large part of that is because
escrow does more here than in other states. I know that I had to do more on
my purchase and my sale because I went it alone, but I was able to work well
with escrow on both transactions. The escrows in both said that I was among
the better customers they worked with, most people simply are not well
suited to deal with this sort of stuff. Certainly many are, but there is no
denying that many aren't.
This discussion started off as a look at using a Buyer's Agent, the fact
that we are discussing the pitfalls of selling shows how much confusion
there can be.
| |
| Steve Horrillo 2005-07-08, 11:25 pm |
|
On 8-Jul-2005, "Jeff Strickland" <spamcatcher@yahoo.net> wrote:
quote:
> to
> would
>
> Steve, I think these are national numbers, I don't think they hold true,
> or
> quite so true, in California where you and I are. I can't support them,
> but
> I have seen them, or numbers like these, before.
>
> As you are well aware, the decision to go it alone with a FSBO is highly
> dependent on the market for success. Here in California, I think that
> FSBOs
> have greater success than many other places, a large part of that is
> because
> escrow does more here than in other states. I know that I had to do more
> on
> my purchase and my sale because I went it alone, but I was able to work
> well
> with escrow on both transactions. The escrows in both said that I was
> among
> the better customers they worked with, most people simply are not well
> suited to deal with this sort of stuff. Certainly many are, but there is
> no
> denying that many aren't.
>
> This discussion started off as a look at using a Buyer's Agent, the fact
> that we are discussing the pitfalls of selling shows how much confusion
> there can be.
I'm in South Florida not CA. But the situations seem to be similar. From
what I've seen, there's no way I'd wouldn't use the MLS to sell my home. My
best friend, a Realtor of 20 years sold her home with a yard sign and was so
proud she got her asking price in two weeks. Fact is, she asked too low.
Within two weeks after she sold an identical townhouse sold on the MLS for
20k higher! When I worked for Buy Owner I would sign up at least two
Realtors per month. It amazes me that even Realtors succumb to the ego trip
and greed factor of thinking they can do better selling it themselves.
Warmest regards,
Steve Horrillo, Realtor / C.Ht.
http://BrokerAgentTraining.com http://over100percent.com http://HipFSBO.com
http://eLOWn.com
| |
| Jeff Strickland 2005-07-08, 11:25 pm |
|
"Steve Horrillo" <usenet@stephenhorrillo.com> wrote in message
news:AFBze.51532$Tt.23117@bignews3.bellsouth.net...
quote:
>
> On 8-Jul-2005, "Jeff Strickland" <spamcatcher@yahoo.net> wrote:
>
>
> I'm in South Florida not CA. But the situations seem to be similar. From
> what I've seen, there's no way I'd wouldn't use the MLS to sell my home.
> My
> best friend, a Realtor of 20 years sold her home with a yard sign and was
> so
> proud she got her asking price in two weeks. Fact is, she asked too low.
> Within two weeks after she sold an identical townhouse sold on the MLS for
> 20k higher! When I worked for Buy Owner I would sign up at least two
> Realtors per month. It amazes me that even Realtors succumb to the ego
> trip
> and greed factor of thinking they can do better selling it themselves.
>
Sorry, I thought you were in California. But, like you say, I think the
markets are similar. I am not dissing FSBOs, I'm just a realist, and I think
that most of these don't go as well as the seller might like. Many go
without a hitch, and everybody involved walks away happy, but the reports I
read seem to suggest that these are not the norm.
| |
| Steve Horrillo 2005-07-09, 4:25 am |
|
On 27-Jun-2005, "AspiringBroker" <mfarid1@yahoo.com> wrote:
quote:
> Steve, your statement "FSBO is not worth anything" is simply not true.
> I sold through FSBO
> and I am glad that I paid $350 instead of $4200 for an agent. I am
> thinking of becoming a
> broker myself. However, I am thinking it deeper as I am seeing signs of
> "For Sale By Owner"
> more and more. It is not just FSBO. People are just selling by
> themselves by putting up a sign.
It's just common sense. If the minimal exposure from a sign gets you "X"
dollars. More exposure will get you more $. Step back from your personal
prejudices and motives and think about it rationally. Or become a broker and
you'll get to experience for youself what I'm telling you. I've been there
myself.
--
Warmest regards,
Steve Horrillo, Realtor / C.Ht.
http://BrokerAgentTraining.com http://over100percent.com http://hipFSBO.com
http://eLOWn.com
| |
| Steve Horrillo 2005-07-09, 4:25 am |
|
On 27-Jun-2005, "Steve" <tm4525@aol.com> wrote:
quote:
> I didn't really mean that FSBO was "useless". I meant that its no
> threat to the RE business in general, because its too loosely marketed
> and not presented very well. The problem is that there are too many
> sites like FSBO. The advantage that brokers have is that they have a
> single listing network. If you have a mediocre property it could take
> forever to sell it on FSBO.
Good point about the MLS being tightly knitted. If someone was willing to
put megabucks into a major FSBO site, there might be a chance. But in
practice all these discount business models all have an ulterior motive. To
wear you down and ultimately get you listed in the MLS with a full service
listing. The rouge web sites are just taking advantage of most people's
ignorance of how the Internet works.
--
Warmest regards,
Steve Horrillo, Realtor / C.Ht.
http://BrokerAgentTraining.com http://over100percent.com http://hipFSBO.com
http://eLOWn.com
| |
| Steve Horrillo 2005-07-09, 4:25 am |
|
On 27-Jun-2005, "AspiringBroker" <mfarid1@yahoo.com> wrote:
quote:
> Steve, I don't know if you are a broker or not but I wish I could agree
> with you as I am an aspiring broker myself. When you say "single
> listing network", I guess you are talking about MLS. FSBO put my house
> on MLS for $300 and my total cost was $350. That is the biggest
> problem.
No. If you use a flat rate broker your total cost is $350 plus the buyer's
agent's 3% commission. If you pay $350 to be on some obscure website you are
truly a sucker or uninformed of how many website's the are out there that
you're not on. Unless you're willing to give your home away, don't even
bother listing it in the MLS unless you're willing to give the buyer's
agents their full 3% commission.
True that getting on the MLS will get you on Realtor.com/Yahoo etc., but if
you don't offer the listing agent anything beyond the flat $350 fee, don't
expect them to even answer the phone, much less cart buyers to you when they
can send the buyer to a property that can get them 3-6%.
--
Warmest regards,
Steve Horrillo, Realtor / C.Ht.
http://BrokerAgentTraining.com http://over100percent.com http://hipFSBO.com
http://eLOWn.com
| |
| Steve Horrillo 2005-07-09, 4:25 am |
|
On 28-Jun-2005, "Tyrone" <Tyrone@innercity.net> wrote:
quote:
> Hey, that deserves a blue ribbon. It sounds like the same hot air that
> NAR publishes in their ads in an attempt to convince both buyers and
> sellers that it's a really tough job. I especially like that part
> about :
>
> 1. financing knowledge. Yup, pick up the phone and call your mortgage
> broker friend and dump it in his lap.
>
> 2. accounting skills. Yup, you gotta know if your commission check
> was written for the right amount.
>
> 3. closing coordination. Yup, just find a reliable title company and
> they will take care of all of that for you.
>
> 4. risk reduction ability. I guess that means to just lay low till
> the title agent closes the deal, so you reduce the risk of screwing
> things up and losing your commission check.
Of course that's nonsnse in most cases. There will always be a professional
who wants to get paid. But that's not why you should not hire an agent.
--
Warmest regards,
Steve Horrillo, Realtor / C.Ht.
http://BrokerAgentTraining.com http://over100percent.com http://hipFSBO.com
http://eLOWn.com
| |
| Steve Horrillo 2005-07-09, 4:25 am |
|
On 29-Jun-2005, rcdd_at_teledatasystems_dot_com@foo.com (DA) wrote:
quote:
> The system won't let just anybody access it via Internet, so I don't think
> it's as public as it seems to you. I mean, being a part of this system you
> probably got used to it to the point that you don't realize it's a
> closed/members-only system, but as a part of that *public* I can assure
> you: access to listings outside the FSBO domain is NOT PUBLIC.
Of course you can. Go to www.realtor.com and you'll see all the listings a
Realtor sees.
--
Warmest regards,
Steve Horrillo, Realtor / C.Ht.
http://BrokerAgentTraining.com http://over100percent.com http://hipFSBO.com
http://eLOWn.com
| |
| Steve Horrillo 2005-07-09, 4:25 am |
|
On 29-Jun-2005, "Steve" <tm4525@aol.com> wrote:
quote:
> Of course it is. The NAR is very protective and is the only thing
> keeping realtors from being totally useless. Its like a big union using
> its clout to keep useless workers on the payroll. What would a RE
> broker be without the MLS? Just an uneducated old lady with a nice car
> (covers head).
NAR lists every property publicly on http://www.realtor.com. Where have you
been?
--
Warmest regards,
Steve Horrillo, Realtor / C.Ht.
http://BrokerAgentTraining.com http://over100percent.com http://hipFSBO.com
http://eLOWn.com
| |
| Steve Horrillo 2005-07-09, 4:25 am |
|
On 29-Jun-2005, "Steve" <tm4525@aol.com> wrote:
quote:
> People
> are so paranoid of scams and rip-offs that they'd rather pay the Re-max
> guys because at least they know they're legit.
Legit? In practice FEE/MAX is one of the worst because they stay out of the
Broker's business as long as they pay the franchise fee. And the Broker
stays out of the Agent's way as long as they pay for their office space.
You don't have a clue. Do you?
--
Warmest regards,
Steve Horrillo, Realtor / C.Ht.
http://BrokerAgentTraining.com http://over100percent.com http://hipFSBO.com
http://eLOWn.com
| |
| Steve Horrillo 2005-07-09, 4:25 am |
|
On 30-Jun-2005, "Steve" <tm4525@aol.com> wrote:
quote:
> Brokers put their phantom
> listings in the paper to draw buyers into their office. You can do just
> as well advertising your property in the same medium.
The ad Brokers put in the paper rarely finds a buyer for the home that's
mentioned in the ad. *Nor will your FSBO ad.* But at least a Broker can
steer them to another property. When some calls a private seller and the
property doesn't suit them, you're dead in the water. Unless of course you
chipped in with a friend's who also wants to sell their home. I hope you're
pulling my leg or playing the "Devil's Advocate." You can't be that
clueless.
--
Warmest regards,
Steve Horrillo, Realtor / C.Ht.
http://BrokerAgentTraining.com http://over100percent.com http://hipFSBO.com
http://eLOWn.com
| |
| Steve Horrillo 2005-07-09, 4:25 am |
|
On 1-Jul-2005, "Don" <dwzimm@telus.net> wrote:
quote:
>
> If that is true, and I suspect it is, then so-called "buyer's agents" do
> not
> really represent the best interests of buyers.
Did you sign anything? If you signed a disclosure you should have read it.
If you didn't common sense should tell you that if you don't have a contract
you don't have commitment. Or would you have the commitment be one sided?
Did you just fall off the turnip truck or something?
--
Warmest regards,
Steve Horrillo, Realtor / C.Ht.
http://BrokerAgentTraining.com http://over100percent.com http://hipFSBO.com
http://eLOWn.com
| |
|
| "Steve Horrillo" <usenet@stephenhorrillo.com> wrote in message
news:IJHze.60384$du.4931@bignews1.bellsouth.net...
quote:
> Did you sign anything? If you signed a disclosure you should have read it.
> If you didn't common sense should tell you that if you don't have a
> contract
> you don't have commitment. Or would you have the commitment be one sided?
> Did you just fall off the turnip truck or something?
Some so-called "buyer's agents" try to give the impression they are
representing a buyer when no contract exists. All those Sunday supplements
in the newspapers that describe the real estate scene and new developments
need to publish more columns explaining the legalities of the relationship
between home buyers and the various agents with which they deal.
| |
| Steve Horrillo 2005-07-10, 4:25 am |
|
On 9-Jul-2005, "Don" <dwzimm@telus.net> wrote:
quote:
>
> Some so-called "buyer's agents" try to give the impression they are
> representing a buyer when no contract exists. All those Sunday supplements
>
> in the newspapers that describe the real estate scene and new developments
>
> need to publish more columns explaining the legalities of the relationship
>
> between home buyers and the various agents with which they deal.
It's just human nature that person you know is the one you feel a loyalty
to. Most buyer's agents never even meet the seller. In practice the buyer's
agent will feel morally obligated to the buyer even though they are legally
obligated to the seller. I'm very suspicious of anyone who complains that
their agent wasn't on their side. You can rest assured you're not getting
the whole story.
--
Warmest regards,
Steve Horrillo, Realtor / C.Ht.
http://BrokerAgentTraining.com http://over100percent.com http://HipFSBO.com
http://eLOWn.com
| |
|
| "Steve Horrillo" <usenet@stephenhorrillo.com> wrote in message
news:CN0Ae.65623$du.1431@bignews1.bellsouth.net...
In practice the buyer's
quote:
> agent will feel morally obligated to the buyer even though they are
> legally
> obligated to the seller.
If this is true, it is certainly unlike any business relationship I have
encountered. If it is true, how do you suppose the seller feels about it?
Car salesman to customer in sales room: Sir, I am morally obligated to you,
even though I am legally obligated to my boss.
| |
| Steve Horrillo 2005-07-11, 12:25 pm |
|
On 10-Jul-2005, "Don" <dwzimm@telus.net> wrote:
quote:
> In practice the buyer's
>
> If this is true, it is certainly unlike any business relationship I have
> encountered. If it is true, how do you suppose the seller feels about it?
>
> Car salesman to customer in sales room: Sir, I am morally obligated to
> you,
> even though I am legally obligated to my boss.
Don, you can't compare buying a home to buying a car. When an agent takes on
a buyer, no matter what type of agency is involved, the agent becomes the
"procuring cause" of the potential transaction. If it weren't for the buyer
choosing them, the agent would have no claim on their cut of the commission.
With that comes a psychological sense of obligation. "You picked ME over a
thousand other agents." What makes it all so confusing is that lawmakers try
to legislate morality, they try to scientifically reduce the potential for
abuse. Some people follow G-d's law, other's follow man's law. They
sometimes come into conflict. That's why Realtors and almost every
professional is taught that, "when in doubt follow the Golden Rule." "Do
unto other's as you would have them do unto to you."
To put it in a blunt way, if the seller is an opportunistic prick with a
prick for listing agent, you need to protect the buyer. If the buyer is
looking for an unfair edge you try to protect the seller. It's not something
that can be defined in a written law. I know in my heart who's the predator
and who's the prey. Usually both parties are neither. But when I do see an
imbalance I will subtly try even up the odds. Sue me. Fire me. Take away my
license. Whatever turns you on. But I'll follow the Golden Rule no matter
what the consequences. I don't work for money, my broker, the buyer, the
seller, the Government etc. I work for G-d. Because I have to live with
myself, that's Who I ultimately must answer to. If you're an atheist then
answer to your conscience. FTW.
Warmest regards,
Steve Horrillo, Realtor / C.Ht.
http://BrokerAgentTraining.com http://over100percent.com http://HipFSBO.com
http://eLOWn.com
|
|
|
|
|